Support
Live software drifts as platforms change. Maintenance keeps it current; a structured report gets faults fixed faster.
Maintain
Monthly dependency and security updates, annual OS compatibility work, fixes for defects we introduced.
Maintain + evolve
All of the above plus a regular allocation for improvements and a monthly planning conversation.
On request
No standing arrangement; work is quoted as needed and scheduled by availability.
Report a fault
Useful reports state what you expected, what you observed, and the steps to reproduce it, with device, operating system and version where known.
Please omit passwords and your customers' personal data. Requests are read Monday to Friday, 09:00–18:00 London time; clients with an arrangement should also use their agreed channel.